Shipping & Taxes
General
Please note Audio46 Express ships all orders from the United States. Special Orders may originate from manufacturers located outside the US.
Certain items may be too large to ship, such as turntables and large Bluetooth speakers. Consequently, certain items are sold exclusively in-store.
- Purchases made Monday – Friday before 4:00 pm (Eastern Time) will be processed the same day
- Purchases made Friday after 4:00 pm (Eastern Time) and on the weekends (Saturday and Sunday) will be processed the following Monday
- Please be aware that any order over $200 may require a signature as proof of delivery. Audio46 Express cannot waive signatures on merchandise due to incidents of fraud.
PLEASE NOTE: Audio46 Express is not responsible for lost or stolen packages that include a photo proof of delivery.
Free Shipping in the US
- All purchases over $25 qualify for free shipping within the continental United States (48 states & DC)
- Purchases of $100 or more qualify for fast 2-3 business day shipping for all U.S. States and territories
- Select items qualify for free 2nd day or overnight shipping
PLEASE NOTE: Audio46 Express will not be held responsible if your order is missing a unit/apartment number that causes delivery delays.
Store Pickup
Order online and pickup in store - available at our NYC location during store hours.
The NYC 8.875% sales tax will be applied during checkout, and you will receive a confirmation email about when your item is ready for pickup.
You MUST bring your State ID when picking up. The address on your ID must match the address you used for your order.
Pre-orders, Backorders, and Special orders
If you paid for a pre-order or backorder, we do not charge your card until the item is ready to ship. What you see on your account is a pending authorization hold by your bank, which ensures the funds are set aside. This hold expires after 30 days, so that requires us to ask you to put in a payment again if we receive the stock after that time. You'll only be charged once in total for the purchase.
If you paid for a special order, we charge your card like a regular purchase. Depending on the manufacturer, it can take anywhere from 2-8 weeks for your order to arrive, so please make sure you are okay with the wait time in advance because special orders are noncancelable.
Tax Exemption
The amount of tax charged for your order depends upon many factors, including:
- The identity and location of the seller
- The location of the approval
- The type of item purchased
- The destination of the shipment
Estimated Taxes Within the U.S.
- Pickup, In Store purchase, or shipped within New York City Boroughs: 8.875% sales tax added to the price of the item(s) purchased
- Orders shipped within New York State: will have approx 8.875% sales tax but may vary depending on local tax laws
- Orders shipped to other U.S. States: no taxes added
Many factors can change between the time you place an order and the time your order is shipped. Therefore, the amount appearing on your order as "Estimated Tax" may differ from the sales taxes ultimately charged.
How Sales Tax Is Calculated
If an item is subject to sales or use tax in the state to which it is shipped, tax is generally calculated on its total selling price. In accordance with state tax laws, the total selling price of an item generally includes item-level shipping / handling charges, discounts / gift-wrap charges, and an allocation of order-level shipping and handling charges / discounts.
The tax rate applied to your order will generally be the combined state and local rate for the address where your order is approved or shipped. Therefore, fees associated with shipping & handling may vary.
Delayed Shipping
PLEASE NOTE: Audio46 Express will not be held responsible if your order is missing a unit/apartment number that causes delivery delays.
During Federally Recognized Holidays, shipping may be subject to delays. If Audio46 Express is closed to observe a holiday, any orders placed on that holiday will ship the following business day. If an order is placed and the total is below $100, it will ship via USPS. USPS observes ALL federal holidays. If an order is in transit during the a federal holiday, it may be subject to delay as well.
When a federal holiday falls on a Saturday, it is usually observed on the preceding Friday. When the holiday falls on a Sunday, USPS usually observes it on the following Monday. We apologize for any inconvenience that this may cause.
Federally Recognized Holidays
New Years Day, Martin Luther King Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous Peoples' Day, Veteran's Day, Thanksgiving, Christmas Day.
*Presidential Inaugurations, are also considered federally observed holidays.*
Lost / Damaged Orders
Audio46 Express will do everything in its power to see that your items are delivered correctly and in perfect condition. We will work with you in the event of a shipping issue. If you believe there has been a shipping error or other problem with your order, please contact us.
If a tracking number show your order is delivered and you claim it is not, we will ask you to file a police report for stolen or missing product, before we process a replacement or a refund.
Rescission Of Sale
We reserve the right to cancel any order if it has not shipped yet due to pricing error, inventory discrepancies, quality control, typographical errors, manufacturer restrictions, or payment-processing issues.
Non-shipped orders that are NOT special orders can be canceled and refunded. Orders paid with PayPal will have a 3% transaction fee. Please contact us immediately if you would like to cancel your order.
Shipped orders cannot be cancelled.
Special orders, which are any products we order per customer request from a manufacturer, cannot be refunded or canceled after your card is charged.